Quality and

customer value

Create value for the client and promote a relationship of trust.

Bridgestone creates a global framework in collaboration with all related Bridgestone entities and stakeholders to proactively identify, prioritize and address customer quality issues in keeping with the intentions of our founder to: “Serve Society with Superior Quality”.

There were opened Six new stores in 2016, up from 161 in 2015 to 167 in 2016 These stores are located in Puerto Rico, Costa Rica, Nicaragua and Guyana.

Economic Value:

Generated:
~23%

of the total region.
Distributed:
~51%

of the total region.
Retained:
~2%

of the total region.

The investment in opening these new distribution centers was US $94.538 dollars.






Through its Quality Mission Statement, Bridgestone focuses on improving its processes by offering superior quality products and services throughout its value chain. The company drives performance and generates value for its customers by promoting innovation in every single aspect of the business.