Bridgestone Mexico maintains high ethical standards to ensure compliance with applicable regulations at both the national and international levels. In the daily operation, the company encourages and reinforces best practices to ensure fair market competition.

Code of Conduct

The company nurtures an atmosphere of respect and tolerance in the workplace. The expected behaviors are specified in the Code of Conduct of the Bridgestone Americas Compliance Center (BACC). Thanks to it, the most important issues on the subject matter are prioritized with guidelines established to make sure that all Bridgestone Mexico employees can make sound ethical decisions.

Ethics Committee

Ensuring compliance with the Code of Conduct is a priority for Bridgestone Mexico and therefore there is an Ethics Committee made up of representative of all areas of the subsidiary. Ethics Committee’s main function is to address the doubts and concerns that arise with respect to any breach or interpretation of the guidelines established in the company’s internal policies or procedures. The committee had 12 members who met 16 times in 2017.

The company implemented several ethics related- actions in 2017, such as the delivery of information leaflets to all employees to support the culture of ethics and the standards established in the Code of Conduct. The Ethics Week is carried out every year. Its main objective is to reinforce knowledge and train all workers on key issues, such as the Code of Conduct and the complaints reporting mechanisms.

Training

Bridgestone Mexico maintains a firm commitment to training its team on matters related to the Code of Conduct. In 2017, 100% of the staff completed training on aspects related to rights and responsibilities in a work environment based on a culture of ethics that begins when employees join the company and receive basic training during their induction process, which is reinforced every day by the company.

Complaint Reporting Mechanisms

Bridgestone México recognizes the importance of opening accessible and transparent communication channels so employees can report problems or breaches of the Code of Conduct.

The established mechanisms are absolutely confidential and can be used to report and address cases and concerns about ethical dilemmas. These channels also allow employees to express their doubts and obtain answers to questions regarding the guidelines to ensure compliance with corporate policies.

They have access to the following complaints reporting mechanisms:

• Direct communication with the manager or with the Human Resources Department.

• Direct communication with the Legal Department.

• Communication with the Ethics Committee.

• The Ethics Line: 00 800 011 1100

• Mailboxes.

In 2017, nine complaints were received through the ethics lines of Bridgestone Mexico. Each of them was given the necessary follow to resolve them.